3 Mile Veterinary Centre – Vets in Glasgow
Clinic Overview
3 Mile Veterinary Centre is a CVS Group small-animal practice established in the 1980s, with RCVS General Practice status and Cat Friendly Clinic Silver accreditation. It offers routine care (including vaccines and nurse clinics) alongside dentistry, diagnostics and surgery, and is also a veterinary nurse training facility.
From the latest reviews, owners repeatedly describe being fitted in quickly for urgent problems (for example, a dog with facial swelling and coughing was seen “just before closing”), clear discussions of options and next steps, and a calm manner during vaccinations. One reviewer reports a serious consent/communication issue during a dental procedure (expecting 4 teeth removed but being told 22 were taken out), followed by a complaint and being told their dog was no longer welcome—this sits in stark contrast to the largely positive feedback about communication in other reviews.
Services
Services described on the clinic website include
- •Consultations and vaccinations (including “essential checks” and vaccines mentioned in reviews)
- •Dentistry (including dental extractions—explicitly referenced in a complaint review)
- •Surgery (general)
- •Diagnostics
- •Microchipping
- •Neutering
- •Parasite control
- •Nurse consultations, including six-month health checks
- •Blood pressure checks
- •Grooming/nail clipping
- •Anal sac expression
- •Home visits
Emergency care arrangements (as stated on the website)
- •During normal hours: clients are advised to contact the practice
- •Out-of-hours: clients are directed to an external emergency provider (a university veterinary hospital and Vets Now are named on the website)
People
- •Dr Hannah (vet): Named in multiple reviews for handling urgent illness (suspected insect sting with swelling/coughing), fitting the pet in late in the day, and talking through “a number of options” if the pet didn’t improve. Also praised for guiding owners through euthanasia of an elderly cat in a way that “didn’t feel rushed.”
- •Reception team: Mentioned as “pleasant and helpful,” including during urgent scheduling.
- •Alison (vet) and Laura (vet nurse): Thanked by name in a review for care during treatment and recovery.
- •Nick (vet nurse): Mentioned by name in the same review as being involved in the pet being “signed off.”
Reviews
Google rating: 4.5 stars from 254 reviews.
- •Being accommodated at short notice for urgent issues (example: fitting in a dog with worsening facial swelling/coughing “just before closing”).
- •Clear explanation and planning: owners describe vets talking through options and giving instructions about when to return if a pet doesn’t improve.
- •End-of-life care: one owner highlights being guided through euthanasia with patience and without feeling rushed.
- •Calm handling during routine care: one review notes a gentle approach during checks and vaccinations that helped an anxious small dog.
- •A major negative account related to dental consent/communication: one owner says they expected 4 teeth removed but were told 22 were extracted, and reports that after complaining they didn’t have to pay but their dog was no longer welcome.
Special Services
Animals Treated at 3 Mile Veterinary Centre
Animals We Treat
Companion Animals
Opening Hours – 3 Mile Veterinary Centre
Opening Hours
Hours
Reviews for 3 Mile Veterinary Centre
Note: Showing the 5 most recent Google reviews out of 254 we track in total. Recent reviews may not be representative of overall sentiment.
Rosi Teneva
a month ago
Perfect service, friendly staff, We are very happy!
h0tsh0t 87
2 months ago
Took my dog here a few years ago to get 4 teeth out due to issues with his gums. Was told they would call me if any further work needed done..... when I picked my dog up later on in afternoon I was told they removed 22 teeth ...... I was so angry and would loved to have made that decision or ask for a second opinion before they did something so drastic. I made a complaint and they said I didnt need to pay for the procedure but my dogs no longer welcome there ....
h0tsh0t 87
4 months ago
Took my dog here a few years ago to get 4 teeth out due to issues with his gums. Was told they would call me if any further work needed done..... when I picked my dog up later on in afternoon I was told they removed 22 teeth ...... I was so angry and would loved to have made that decision or ask for a second opinion before they did something so drastic. I made a complaint and they said I didnt need to pay for the procedure but my dogs no longer welcome there ....
Veselin Vachkov
5 months ago
Nina Donald
5 months ago
Just wanted to compliment the care and professionalism of Dr Hannah in dealing with my dog over the past couple of days. He’d had some sort of reaction, suspected insect sting, so a very swollen face. As he was starting to cough and become distressed I later called and they fitted him in just before closing, despite this he received an excellent level of care. No improvement the next day and he seemed worse in himself so as instructed brought him in. The vet talked through a number of options should he not improve so I left feeling reassured. He’s back to his usual self today, had he worsened though I would have felt much better taking him back to such a proactive professional. Must commend the reception team in here as well, always pleasant and helpful.
Nina Donald
3 months ago
Just wanted to compliment the care and professionalism of Dr Hannah in dealing with my dog over the past couple of days. He’d had some sort of reaction, suspected insect sting, so a very swollen face. As he was starting to cough and become distressed I later called and they fitted him in just before closing, despite this he received an excellent level of care. No improvement the next day and he seemed worse in himself so as instructed brought him in. The vet talked through a number of options should he not improve so I left feeling reassured. He’s back to his usual self today, had he worsened though I would have felt much better taking him back to such a proactive professional. Must commend the reception team in here as well, always pleasant and helpful.
Stuart Carmichael
4 months ago
Today was an incredibly hard day as we had to put down our beloved cat of almost 19 years. Hannah was kind and compassionate. We would have struggled without her empathetic, patient nature. She guided us through the process and didn't feel rushed. Thank you for your support, Hannah!
Stuart Carmichael
6 months ago
Today was an incredibly hard day as we had to put down our beloved cat of almost 19 years. Hannah was kind and compassionate. We would have struggled without her empathetic, patient nature. She guided us through the process and didn't feel rushed. Thank you for your support, Hannah!
Reece Wilson
8 months ago
Lovely receptionists and great experience with the veterinarian who attended to Norman the chihuahua. She provided all the essential checks and administered a couple of vaccines - all whilst having a very calm and gentle demeanour which definitely put Norman at ease during his appointment 😊 Thank you!
Patricia Simpson
2 years ago
Fantastic care from all,Vet Alison, and vet nurses especially Laura thank you he doing well and signed off now by Vet nurse Nick Drymen Rd First vets
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