Animal A & E

Animal A+E is a privately owned mixed veterinary practice (owner named on the website as Gary Stevenson). The clinic is set up for a wide range of species—small animals, equine, farm animals, wildlife and exotics—with private consultation rooms and “state-of-the-art treatment facilities” stated on its website. It also says it provides its own out-of-hours emergency care and call-out service, including video consultations to help decide whether an immediate response is needed or if the pet can be seen the next day.

From the latest reviews available to us, owners repeatedly mention

• •Clear explanations during treatment, including being “talked through everything” during a procedure.
• •Support around end-of-life care, including a sympathy card sent two days after euthanasia.
• •Treatment of exotic/small pets, including a cockatiel with egg-binding and guinea pig care.
• •Handling of nervous/reactive dogs in a way that left the pet calmer during the visit.

Services

Services and capabilities mentioned on the clinic website and in reviews include

• •Emergency care handled in-house, with an out-of-hours call-out service (as stated by the clinic).
• •Video consultations, including for triage to determine urgency (website).
• •Minimum 20-minute consultations (website).
• •Home and farm visits, including combination visits on-site to avoid multiple call-out charges (website).
• •Care for multiple animal types: small animals, equine, farm, wildlife and exotics (website).
• •Diagnostics and treatments referenced in reviews
• •Blood tests to check for harm from prior medication (dog case).
• •Steroid injections for ongoing skin/ear issues (dog case).
• •Calcium injection for a cockatiel struggling to pass an egg (bird case).
• •Euthanasia/end-of-life care (dog case).

People

• •Gary Stevenson (owner) is named on the clinic website.
• •Gary is also the only clinician named in the reviews available to us. Owners describe
• •Taking time to discuss options and not making the appointment feel rushed (bird visit).
• •Explaining procedures step-by-step to reassure owners (cockatiel treatment).
• •Managing a reactive/nervous dog in a way that left the dog relaxed enough to be “happy and wagging his tail” during the visit.
• •Reviews also mention the staff and vet being “superb” during euthanasia, and the practice sending a sympathy card afterward.

Reviews

Google rating: 4.6 stars from 18 reviews. “”

• •Owners describe detailed communication during appointments, including being talked through what was being done during treatment.
• •Several reviews focus on exotic/small pet care, including a cockatiel treated for egg-binding with a calcium injection (egg laid within 45 minutes of returning home) and a guinea pig improving after the visit.
• •One owner highlights follow-up empathy after euthanasia, specifically receiving a sympathy card two days later.
• •A dog owner reports the vet handled a typically reactive/nervous dog calmly, plus carried out blood tests and steroid injections to address ongoing skin/ear problems.