Condorrat Veterinary Surgery

Condorrat Veterinary Surgery describes itself as an independent, small practice that has been providing care for sick and injured animals for over 25 years. Recent reviews mention thorough, unhurried consultations (including a “last appointment of the night” that still involved time to listen and explain) and surgery aftercare (a pet recovering after back/flank surgery and treatment for a sore foot). A couple of reviewers raise policy/admin concerns: one describes being told flea/worm treatment wouldn’t be supplied without a paid health check (£57) and another describes a dispute about who can authorise record release.

Services

• •Consultations for unwell or injured pets (practice description).
• •Surgery is explicitly referenced in reviews (a pet had surgery on a back/flank area and later attended for a sore foot).
• •Preventative parasite treatment supply (flea and worming treatments are discussed in reviews), with at least one reviewer stating they were required to book a paid health check before these could be sold.
• •Emergency veterinary services (24/7 or extended hours) (listed in the structured clinic data).
• •Veterinary Nurse Training facility (listed in the structured clinic data).

Pricing

• •Health check: £57 (a reviewer states they were told a health check costing £57 was required to continue purchasing flea and worming treatment, and that dogs “are to be seen every six months” at that fee).

People

• •Elisa: Mentioned by name in multiple reviews. Owners describe her as thorough, taking time to listen and explain even at the last appointment of the day, and supporting pets through post-surgery recovery and follow-up problems (e.g., sore foot).
• •Gillian: Mentioned in a negative review tied to client records/ownership administration—the reviewer describes her insisting another person remain on the account and refusing to release records without that person’s permission.

Reviews

4.5 stars from 241 reviews. “”

• •Owners frequently mention clear explanations and taking time in appointments, including not feeling rushed even late in the day.
• •Surgical care and recovery support are referenced (one pet returning to normal after back/flank surgery and another issue treated).
• •Some owners value a sense that the practice doesn’t push extra charges (“don’t overcharge or try to upsell”).
• •A minority report friction around policies/administration, including
• •being required to pay £57 for a health check to obtain repeat flea/worm treatment;
• •disagreement about changing account ownership and releasing medical records.