Craigpark Veterinary Centre

Craigpark Veterinary Centre appears to be an owner-led practice (a reviewer names the owner as Carol) focused on small animals/domestic pets. Reviews repeatedly mention clear explanations of diagnoses and treatment options, plus practical support such as helping coordinate insurance claims. Owners also flag appointment access as something to plan around: one reviewer reports at least a week’s wait for routine appointments, while another describes their cat being seen at short notice after the clinic fitted them in.

Concrete specifics mentioned by reviewers include

• •The owner (Carol) taking time to explain diagnosis and treatment options.
• •Urgent care being discussed with the reception desk, with routine work needing booking ahead (one reviewer cites a week+ wait).
• •Help with insurance/treatment payment coordination, including submitting claims in some cases.
• •Being able to fit in an appointment on short notice (reported by one cat owner).

Services

Services and capabilities referenced in the available information include

• •Emergency veterinary services (noted in the clinic’s structured service information as 24/7 or extended-hours).
• •Care for small animals/domestic pets (mentioned by a reviewer).
• •Routine injections/annual vaccinations (mentioned by a reviewer as needing booking in advance).
• •Handling urgent problems via discussion/triage at reception (as described by a reviewer).

People

• •Carol (owner): Mentioned as taking time to explain diagnosis and treatment options and being credited with shaping the team’s approach (per one reviewer).
• •Reception team: Mentioned in connection with discussing urgent care and helping coordinate insurance-related payments/claims in some cases (per one long-term client).
• •Vet nurse (unnamed): One reviewer specifically notes the vet nurse and receptionist helped keep them and their cat at ease during a short-notice visit.

Reviews

4.7 stars from 251 reviews. “”

• •Clear communication is a repeated point: explanations of diagnosis and treatment options are specifically mentioned.
• •Practical support beyond the consult: help coordinating insurance claims/payment, including submitting claims for owners in some cases.
• •Access varies by appointment type: one reviewer reports week-plus waits for routine care, while another describes being fitted in at short notice for a cat.
• •Long-term loyalty shows up in the written reviews, including one client reporting 36 years with the practice.