CrumPets Vet Clinical Support – Vets in Glasgow
No Prices
No Prices Tracked
Independent
Clinic Overview
- Recent feedback is very positive, with owners often describing the clinic as warm, welcoming and reassuring during stressful referral appointments. - Cardiology remains a strong theme, with reviews mentioning heart murmurs, echocardiograms, diagnosis, treatment planning and ongoing follow-up care. - Communication stands out consistently: owners say the vets explain conditions and procedures clearly, use simple language, and give people time to process difficult news.
Services
- •Cardiology referrals: Heart murmur investigations, heart scans, diagnosis, treatment planning and follow-up for ongoing cardiac cases. Recent reviews mention echocardiograms, long-term management after diagnosis, and more complex cardiac care including pericardial effusion drainage.
- •Imaging and diagnostics: Abdominal ultrasonography and other referral imaging. Reviews also mention pets being referred for scans to investigate stomach and internal problems.
- •Endoscopy: A website-listed service, with recent owner feedback also referring to a pet being booked for a scan and scope as part of further investigation.
- •Clinical support for veterinary practices: Referral-style support for practices needing additional diagnostics or case input. Recent feedback reflects this, with several owners describing pets being sent by their usual vet for specialist assessment.
- •Urgent and complex case care: Reviews include examples of very unwell pets being assessed quickly, with one owner describing same-day scanning and surgery for a splenic mass.
- •Out-of-hours care: Listed on the website, though further operational detail is not set out here.
Pricing
No published pricing information is currently available for this clinic.
People
- •Lee-Ann Crum and Chris Parratt are named as the founders.
- •Chris Parratt is the team member most often mentioned by name in owner feedback, particularly for heart scans, investigations, clear explanations, treatment plans and prompt communication of results.
- •Dr Nick is praised in one recent review for urgent assessment, scanning and life-saving surgery.
- •Gemma is noted for very fast help with reports needed for insurance.
- •The reception team is repeatedly described as kind, calm and supportive, especially during emotional referrals and when dealing with insurance paperwork.
Reviews
Google shows 4.9 stars from 147 reviews.
- •Recent feedback is very positive, with owners often describing the clinic as warm, welcoming and reassuring during stressful referral appointments.
- •Cardiology remains a strong theme, with reviews mentioning heart murmurs, echocardiograms, diagnosis, treatment planning and ongoing follow-up care.
- •Communication stands out consistently: owners say the vets explain conditions and procedures clearly, use simple language, and give people time to process difficult news.
- •Admin and support are also regularly praised, especially quick insurance paperwork, efficient reports and thoughtful follow-up on results. Pricing is only mentioned occasionally, with some owners describing fees as fair or understandable for the level of care, while one owner would have liked a follow-up check-in after a procedure.
