Dermatology Referral Service Ltd

Dermatology Referral Service Ltd is a specialist-led veterinary referral centre focused solely on skin and ear disease in cats, dogs and horses. The website names two dermatology specialists (Hilary Jackson and Christian Ortalda) working under one roof, and lists dedicated dermatology equipment and tests such as video-otoscopy and intradermal testing with immunotherapy. In the latest reviews available to us, owners repeatedly mention clear diagnosis and treatment planning (including one noting a diagnosis and treatment after a single consultation) and highlight interactions with Christian Ortalda and the wider team, including reception staff.

Services

• •Diagnosis and treatment of skin and ear diseases (cats, dogs and horses).
• •Intradermal testing (website-listed).
• •Immunotherapy (website-listed).
• •Video-otoscopy for ear investigation (website-listed).
• •Referral service model: the website states worried pet owners should contact their own vet first for referral.
• •Payment option: the clinic states it accepts Klarna to allow more time to pay vet bills (website-listed).

People

• •Christian Ortalda (dermatology specialist, named on website): described in reviews as patient and professional; multiple owners mention strong progress with treatment and feeling their pet was cared for (dogs and a cat are specifically mentioned).
• •Hilary Jackson (dermatology specialist, named on website): specifically mentioned for giving “great advice” and looking after a pet well.
• •Support team (nurses/support staff and reception): reviews repeatedly single out reception staff as welcoming and helpful.

Reviews

Google rating: 4.8 stars from 93 reviews.

• •Owners describe getting clear dermatology answers and a plan, including one report of receiving a diagnosis and treatment after one consultation.
• •Repeated mentions of treatment progress under Christian Ortalda.
• •Multiple reviews call out the reception team as particularly helpful and welcoming.
• •Cost is acknowledged by at least one owner (“it can be expensive”), but they felt the value was worth it due to diagnosis and treatment received.