Firstvets Bearsden – Vets in Glasgow
Clinic Overview
Firstvets Bearsden is part of the Firstvets group (not described as independent in the available information). Based on the services and case types mentioned, it handles routine consults alongside referrals and urgent, same-day problems. Reviews describe vets taking time to explain options (including a weight-loss plan without pushing prescription diet food), fitting in last‑minute and emergency appointments, and seeing a range of pets (including guinea pigs). A small number of reviewers report the opposite experience: feeling pressured into expensive medication without full investigation, inconsistent continuity of seeing the same vet, and an appointment-cancellation/charging dispute.
Services
- •General consultations and check-ups (including for small pets like guinea pigs, per reviews).
- •Weight management advice (a review describes being talked through a plan without being sold expensive diet food).
- •Cardiology diagnostics: echocardiogram mentioned in a referral case.
- •Urgent/emergency appointments: same-day emergency eye issue described in a review.
- •Veterinary Nurse Training facility (listed in the clinic data).
People
- •Jen (vet): mentioned for handling a “fearless aggressive” rescue dog calmly and for discussing weight loss without pushing expensive diet food (reviewer specifically noted this was different from what they “usually” experience elsewhere).
- •Unnamed vets: one referral client for an echocardiogram describes the vet as informative and understanding, and “wonderful” with their dog. Another review describes a thorough check-up for guinea pigs and a last-minute appointment.
- •Continuity/communication concerns (from some reviews): one reviewer says they “never [saw] the same vet twice” and felt “talked down to.”
Reviews
4.5 stars from 55 reviews. - Calm handling and clear communication in challenging situations (e.g., an aggressive rescue dog; detailed explanations during an echocardiogram referral).
- •Access when needed: last‑minute appointments and an emergency eye problem seen promptly, with treatment provided.
- •Mixed experiences on decision-making and costs: one reviewer praises not being sold expensive diet food; another felt pressured into an expensive medication choice “without a full investigation.”
- •Service/admin complaints appear in a minority of reviews, including an appointment cancelled due to an emergency with the client saying it wasn’t rescheduled, plus a disputed extra charge.
Special Services
Animals Treated at Firstvets Bearsden
Animals We Treat
Companion Animals
Opening Hours – Firstvets Bearsden
Opening Hours
Hours
Reviews for Firstvets Bearsden
Note: Showing the 5 most recent Google reviews out of 55 we track in total. Recent reviews may not be representative of overall sentiment.
Alison McDonald
3 months ago
I had an amazing experience at this practice. I am involved in animal rescue and use a number of vets. My 6 year old rescue dog is fearless aggressive (I was dreading my vet visit) but Jen the vet was so calming and encouraging. She needs to loose some weight and Jen talked me through it without trying to sell me expensive diet food which is the usual route . Really a first class experience .
Alison McDonald
5 months ago
I had an amazing experience at this practice. I am involved in animal rescue and use a number of vets. My 6 year old rescue dog is fearless aggressive (I was dreading my vet visit) but Jen the vet was so calming and encouraging. She needs to loose some weight and Jen talked me through it without trying to sell me expensive diet food which is the usual route . Really a first class experience .
Natasha Khushi
a year ago
Terrible customer service! They canceled my appointment due to an emergency and never rescheduled despite my attempts. On top of that, I was charged an extra 20% for a visit I never had. Very disappointing!
James Heron
a year ago
Louise Picken
a year ago
We were referred here from our usual vets as our dog needed an echocardiogram. Everyone is so lovely! Our vet was so informative and understanding and she was so wonderful with our wee dog. Honestly I could not recommend enough. They treat you and your pet with compassion and respect. Thank you for everything.
Louise Picken
2 years ago
We were referred here from our usual vets as our dog needed an echocardiogram. Everyone is so lovely! Our vet was so informative and understanding and she was so wonderful with our wee dog. Honestly I could not recommend enough. They treat you and your pet with compassion and respect. Thank you for everything.
Rachel Mooney
2 years ago
Jennifer Shearer's
2 years ago
Now moved away. Felt pressurised into accepting a very expensive medicine option without a full investigation. Always felt talked down too even though I am an experienced dog owner. Had to bite my tongue on many occasion when spoken to like a child. Never seen the same vet twice which is just not a nice experience. Luckily lots of good Vets elsewhere locally.
Foghorn Films
2 years ago
Had a great experience with our guineas at the vets getting a checkup. We got a last minute appointment and the vet was very thorough in checking up that the guineas were okay. Gave us peace of mind to get them seen.
Christopher McMahon
3 years ago
Visited today for an emergency appointment for our pup that had some issues with her eye. This is a partner surgery with our usual surgery (Albavet) and they alternate Saturday service. We quickly got an appointment and the vet we seen was very professional and provided an excellent service and recommendations. We left with the required treatment promptly and were very happy with the whole process.
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