Rouken Glen Veterinary Surgery

Services

• •Routine and preventive care: consultations, physical examinations, vaccinations, microchipping, and parasite control. The Healthy Pet Club includes annual vaccinations and regular monthly parasite treatment.
• •Diagnostics and treatment: digital X-ray, ultrasound, dentistry, and procedures ranging from minor treatments to more complex surgery, supported by the clinic’s on-site operating theatre.
• •Urgent appointments: reviewers describe pets being seen very quickly for unexpected problems, including immediate treatment after a dog stood on broken glass.
• •Life-stage and ongoing care: puppy classes are mentioned by long-standing clients, alongside ongoing support for older pets and animals with long-term or more complicated health issues.
• •End-of-life care and aftercare: several clients praise calm, compassionate euthanasia appointments, with help arranging cremation also mentioned.
• •Out-of-hours arrangements: an out-of-hours telephone service is listed by the practice.

Pricing

No published pricing information is currently available for this clinic.

People

Named team members mentioned by clients include

• •Dermot / Dermott / Dernot (vet): praised for thorough, reassuring consultations and long-term care.
• •Richard: thanked by long-standing clients for support over many years.
• •Claire: warmly mentioned after a recent end-of-life appointment.
• •Catriona: remembered for spending a great deal of time with a long-term patient.
• •Martin: credited with helping with a difficult breathing problem.
• •Hetty: thanked as part of the long-term care team.
• •Shaun and the reception staff: praised for warmth and compassion, especially at difficult visits.
• •Vet nurses: described as lovely, helpful, and especially supportive with older pets and owners needing help getting in and out.

Reviews

4.8 stars from 371 Google reviews.

• •Recent reviews are strongly positive about the overall standard of care, with repeated praise for friendly, attentive vets, nurses, and reception staff.
• •A caring approach is a major theme, especially for older pets, with one owner highlighting nurses who helped with a dog with restricted mobility and made visits easier.
• •Urgent access is another recurring strength, including a same-day visit where a dog with glass in its paw was taken in immediately and treated quickly.
• •End-of-life care is especially well regarded, with reviewers describing gentle, dignified handling, help with cremation, and thoughtful follow-up gestures; a few also describe the practice as reasonably priced compared with nearby vets.