Southside Veterinary Clinic

Services

• •General appointments with same-day and fear-free options. Reviews continue to describe patient, low-stress handling for nervous pets, including anxious dogs and a Maine Coon cat being brought through the back to help avoid stress.
• •Diagnostics, investigations, surgery and aftercare. Recent examples include a major operation with follow-up care, puppy surgery, thorough health investigations, and dental treatment, including one review mentioning seven tooth extractions.
• •Dental care. Written feedback mentions extensive dental treatment leading to noticeable improvement in a pet's comfort and energy.
• •Laser therapy for joint pain and arthritis.
• •End-of-life care, including euthanasia, with reviews describing a compassionate and patient approach.
• •Pet travel support, emergency veterinary services with 24/7 or extended-hours arrangements, and a veterinary nurse training facility.
• •Reviews also mention care for cats, kittens and puppies, and one owner refers to puppy socialising classes.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Recent reviews focus much more on care, communication and handling than on cost.

People

• •Emily is praised for thorough investigations, reassuring communication, and helping put an owner at ease during a cat's treatment.
• •Kerry (nurse) and Carly (reception) are thanked for compassion, kindness, and taking time to explain things during a cat visit.
• •Layla, Yasmin and Rebekah are praised for patient, gentle support with a dog who has complex behavioural needs and a strong fear of handling.
• •One puppy owner says the practice owners introduced themselves during a surgery visit and helped create a welcoming family-practice feel.

Reviews

Google reviews show 4.7/5 from 47 reviews.

• •Recent reviewers often describe the team as friendly, professional and helpful, with strong first-visit impressions and pets being well looked after.
• •A recurring theme is clear explanations and a reassuring manner, with owners saying they were given time during appointments and felt listened to.
• •Written feedback mentions a range of care, including major surgery and aftercare, dental work, investigations, kitten and puppy visits, and support for anxious pets.
• •Feedback is not completely uniform: alongside many positive reviews, there is one serious negative complaint about clinical care and one brief criticism about the clinic's use of AI.