The Veterinary Centre

- Reviews frequently describe the practice as friendly, welcoming and professional, with several owners saying staff know pets by name and help create a calm atmosphere. - Owners often praise clear communication and patience, especially from vets and nurses taking time to explain treatment and support worried or first-time owners. - Recent feedback continues to highlight gentle handling and good routine care across dogs, cats and guinea pigs, including check-ups, vaccinations and ongoing medical issues.

Services

•Routine care and check-ups: consultations, routine health checks and vaccinations are offered. Reviews mention first vaccines, six-month checks and ongoing annual care.
•Surgery and procedures: the practice lists surgery, and reviews specifically mention neutering and spay surgery.
•Dental and supportive care: dental care and laser therapy are listed on the website.
•Nurse-led support: nurse clinics are available, with reviews praising nurses for being informative, caring and helpful when pets are unwell or attending routine appointments.
•Pet travel: pet travel support is listed.
•Species seen: the clinic sees dogs and cats as well as rabbits, guinea pigs, ferrets, hamsters, birds, lizards and other reptiles. Recent reviews include positive comments about care for guinea pigs.
•Urgent support and facilities: the website states 24/7 access to an online vet via Pawsquad, and the clinic is noted as wheelchair-accessible.
•Training role: the practice is identified as a veterinary nurse training facility.

Pricing

No published pricing information is currently available for this clinic.

People

•Mr Leslie Snadden (Veterinary Surgeon): praised for a calm, reassuring manner, clear explanations and gentle, confident handling.
•Tamsin: warmly reviewed for a caring manner and clear explanations without making owners feel pressured.
•Keiran: described as kind, caring and very knowledgeable when helping with a sick dog.
•Robyn: highlighted for a professional, friendly appointment style that helped a dog feel comfortable at a six-month check.
•Zoe: mentioned positively for friendly, reassuring care during a dog’s appointment.
•Reception team: repeatedly described as welcoming, helpful and good at finding early appointments when owners are worried.

Reviews

Google rating: 4.7/5 from 342 reviews.

•Reviews frequently describe the practice as friendly, welcoming and professional, with several owners saying staff know pets by name and help create a calm atmosphere.
•Owners often praise clear communication and patience, especially from vets and nurses taking time to explain treatment and support worried or first-time owners.
•Recent feedback continues to highlight gentle handling and good routine care across dogs, cats and guinea pigs, including check-ups, vaccinations and ongoing medical issues.
•One recent lower-rated review said a kitten’s post-operative aftercare was disappointing, specifically around recovery jacket sizing and follow-up wound checking.

Reviews for The Veterinary Centre

Note: Showing the 10 most recent Google reviews out of 342 we track in total. Recent reviews may not be representative of overall sentiment.

Игорь Подольцев

4 weeks ago

Bin Tan

1 month ago

The spay surgery itself went reasonably well, but unfortunately, we were very disappointed with the aftercare. Following the vet’s advice, we purchased a recovery jacket from the clinic to protect our kitten’s wound. However, the wrong size was recommended and the jacket was far too tight. During the follow-up check, this was also not noticed. We later discovered that the wound had become badly damaged and had started to deteriorate, apparently due to the jacket being too tight and rubbing against the area. The jacket was meant to protect the wound, but in our experience, it ended up causing further problems. As a result, we had to take our kitten to another vet again to have the wound checked and treated, causing her unnecessary discomfort and us additional time, stress and medical expenses. I understand that complications can happen after surgery, but when a recovery jacket is recommended and supplied by the clinic, I would expect the correct size to be selected and the wound and jacket to be checked carefully during the follow-up appointment. The surgery itself was fine, but the aftercare was extremely disappointing. I hope the clinic takes this feedback seriously and reviews how recovery jackets and post-operative checks are handled in the future.

Janet Mclellan

Always a great service from booking an appointment to seeing a nurse/ vet

Emma MacDonald

2 months ago

Lovely vist to the vet with Kelvin yesterday. Tamsin was great with him. She has a lovely manner and you can tell she really cares. Kelvin also agrees that she is good lol. She explains everything clearly and you never feel pressured. Great vet, thank you.

Lilian Hewitson

Friendly practice.Saw Nurse Zoe (think that's right) for the first time. Very happy with her care for my dog.Dog very happy with her.

Carolyn Hepburn

7 months ago

Andrew Quinn

8 months ago

Friendly, welcoming and professional. They know our pets names, often by sight and are careful and caring while attending to them. Reception staff are always helpful and it has always felt a good atmosphere.

Ross C (ro0s5)

First time and The best vet experience i have had nurse was super friendly and very helpful and so informative and understanding

Andrew Black

9 months ago

Professional and careful with my guinea pigs. Dedicated team.