University of Glasgow Small Animal Hospital

- Many reviewers describe the hospital as caring and well organised, with especially positive comments about front desk staff, nurses, vets and students. - Specialist and referral care is a strong theme, particularly neurology for seizures and epilepsy, cardiology follow-up, internal medicine cases, and praise for oncology and surgery. - Communication stands out in positive feedback, with owners mentioning daily updates, clear explanations and feeling supported during emergencies, hospital stays and difficult decisions.

Services

•Specialist referral care: Reviews frequently mention neurology, cardiology, internal medicine, oncology and surgery. Recent examples include seizure and epilepsy management through the neurology team, cardiology follow-up for cats, and internal medicine support during repeated hospital admissions.
•Emergency and inpatient treatment: Owners describe emergency admissions, weekend admissions and extended stays for pets needing close monitoring and treatment. Recent examples include a puppy rushed in as an emergency, a cat admitted with seizures, and a cat staying in hospital with suspected pneumonia.
•Diagnostics and clinical work-ups: Testing and investigation are a recurring part of the service for complex or ongoing problems, including blood tests, stool sample testing and broader work-ups to investigate underlying causes.
•Communication and patient handling: Many owners say they were kept informed with clear explanations and regular updates, including daily progress reports during admissions. Reviews also mention a bright, spacious waiting area with individual seating pods, as well as a separate room for cats.
•Teaching and training environment: The hospital is described as a teaching setting, and reviews continue to mention students alongside reception staff, nurses and vets as part of the care experience.

Pricing

No published pricing information is currently available for this clinic.

People

•Grace: Named in reviews as a neurologist involved in seizure care, praised for thorough explanations and supportive handling during a cat’s admission.
•Dr Gemma Sala: Mentioned very positively as a cardiologist, with owners praising her care, experience and attention to detail.
•Anais: Described in reviews as an internal medicine vet who was caring, professional and supportive through treatment and hospital admissions.
•Wider team: Reviews also regularly praise the reception staff, nurses, vets, students, accounts team and neurology team for kindness, responsiveness and professionalism.

Reviews

Google rating: 4.7/5 from 754 reviews.

•Many reviewers describe the hospital as caring and well organised, with especially positive comments about front desk staff, nurses, vets and students.
•Specialist and referral care is a strong theme, particularly neurology for seizures and epilepsy, cardiology follow-up, internal medicine cases, and praise for oncology and surgery.
•Communication stands out in positive feedback, with owners mentioning daily updates, clear explanations and feeling supported during emergencies, hospital stays and difficult decisions.
•A small minority report frustrations around waiting times, delayed follow-up, lost samples and being contacted about payment before receiving the updates or results they were expecting.

Reviews for University of Glasgow Small Animal Hospital

Note: Showing the 10 most recent Google reviews out of 754 we track in total. Recent reviews may not be representative of overall sentiment.

Jillian Havlin

2 weeks ago

Excellent, supportive care with a pragmatic approach to treatment.

Ann Whitton

Picked up my sisters dog after some treatment

Edyta R

4 weeks ago

Heather Gilmartin

1 month ago

Clive Tutty

Amazing facility. 1st class attention to your pets.

Richard Holligan

6 months ago

The environment, front desk staff, and vets of all levels are all wonderful. I feel like my dog is in the best hands and being treated and looked after ny people who truly care about pets and want the best for them.

Elizabeth Patterson

7 months ago

Our cat was admitted over the weekend due to seizures, and the neurologist (Grace) was absolutely fantastic. Our baby is now safe at home with us and the team made sure to cover all bases to ensure we could find out what was causing the symptoms. We received daily updates and felt that everything was explained to us. Would definitely recommend ❤️

Erin Stevenson

I visit here at least once per year with my kitty, Maggie, and now also my older girl, Tonks. We always receive excellent care and the staff here are very caring and responsive. Dr Gemma Sala is our cardiologist and we absolutely cannot fault her care, experience, and the attention she pays to our cats. From the staff on reception, to Gemma, to the accounts, we are always treated with dignity and respect, and our kitties always have the best experience the can considering how stressful it is to be outside of their normal environment.

claire mcgarva

My beautiful baby young lab was cared for wonderfully from beginning to end by a truly wonderful internal medicine vet called Anais. Not only is she a truly wonderful specialist, she's also a beautiful human being. I met quite a lot of staff during my girl's treatment and I can only thank every single one of them. Friendly, caring, understanding and professional. This facility is a truly wonderful place if your babies are ever referred here. I'm at a loss as how to thank every single one of them. Especially Anais for nothing but the love and care they showed Bella and me throughout her treatment and hospital admissions.

Zoe Priestly

8 months ago

Our 9 week old puppy was recently rushed here in an emergency, the staff were so unbelievably kind and caring. They kept us up to date constantly and saved my puppy’s life. We will be eternally grateful for the vets and nurses.