Vets Now in Glasgow is a highly regarded veterinary clinic with a Google Maps rating of 4.5 stars based on 1,706 reviews, indicating strong customer satisfaction. The clinic operates as a veterinary nurse training facility and is known for its 24-hour availability, providing round-the-clock care for pets in need.

The majority of the customer feedback highlights the clinic's exceptional care and professionalism. Reviewers like Tracey Jarvie and Gillian Wells praised the staff for their life-saving interventions and attentive updates during their pets' critical health situations. Both reviewers emphasized the clear communication and caring nature of the staff, which contributed significantly to their positive experiences.

Similarly, Alex Nicholls commended the clinic for their patient and compassionate approach during repeated visits towards the end of their pet's life, underscoring the clinic's focus on empathetic care. Nicola Gilmartin also expressed gratitude for the first-class service and effective treatment that helped her pet, Storm, recover.

However, not all reviews reflect an entirely positive experience. Paul Moore's review pointed out issues with communication and empathy during a stressful visit, although he acknowledged the professionalism of certain staff members who eventually provided the necessary care.

Overall, Vets Now in Glasgow stands out for its dedication to emergency and critical care, supported by a team of skilled professionals. While most reviews are overwhelmingly positive, indicating high-quality service, there is a noted need for consistent communication and empathy across all interactions. This feedback suggests an opportunity for the clinic to enhance training in these areas to ensure a uniformly excellent experience for all clients.