Vets Now (Glasgow) – Vets in Glasgow
Clinic Overview
- Recent feedback is largely very positive, with many owners praising how quickly the team responded on the phone and how fast pets were assessed on arrival, especially in overnight emergencies. - Communication is a consistent strength: reviewers often mention staff explaining treatment options clearly, discussing costs openly, and helping owners stay calm in stressful situations. - Several reviews describe strong inpatient and emergency care, including stabilising collapsed pets, treating pancreatitis with IV fluids, assessing seizures, and providing updates during overnight admissions.
Services
- •24-hour emergency and critical care: The clinic provides round-the-clock emergency cover, including bank holidays, alongside first-opinion out-of-hours care. Recent reviews mention urgent cases including seizures, suspected bloat, collapse, and pancreatitis, with owners often saying pets were seen very quickly, including at 2am, 4:30am, and over New Year.
- •Referral and hospital services: Website-listed capabilities include diagnostic imaging, anaesthesia, soft tissue surgery, orthopaedic surgery, internal medicine, and oncology, with referral care for small animals as well as emergency patients.
- •Intensive and inpatient care: Reviews describe pets being stabilised on arrival, admitted for monitoring, given IV treatment, and kept in hospital overnight or longer, with regular phone updates and reassuring communication during stays.
- •Emergency procedures and follow-up: Owners describe complex treatment including surgery for a ruptured gallbladder, along with clear discharge instructions and information being passed back to the pet’s usual vet.
Pricing
No published pricing information is currently available for this clinic, though recent reviews include both appreciation for clear upfront cost discussions and some complaints about high charges for certain items.
People
- •Dr Rae — praised for helping owners understand the clinical pathway and ongoing care.
- •Carmen — thanked for explaining what would happen during an urgent admission and work-up.
- •Leonor — named as the surgeon who clearly explained treatment after surgery.
- •Kara — mentioned for ICU update calls and sending photos during a hospital stay.
- •Reception team and specialist consultants — frequently praised for calm phone support, empathy, and clear explanations.
Reviews
Google rating: 4.6 stars from 2,016 reviews.
- •Recent feedback is largely very positive, with many owners praising how quickly the team responded on the phone and how fast pets were assessed on arrival, especially in overnight emergencies.
- •Communication is a consistent strength: reviewers often mention staff explaining treatment options clearly, discussing costs openly, and helping owners stay calm in stressful situations.
- •Several reviews describe strong inpatient and emergency care, including stabilising collapsed pets, treating pancreatitis with IV fluids, assessing seizures, and providing updates during overnight admissions.
- •A smaller number of reviewers raise concerns about cost, particularly the price of some products, and one strongly negative review came from a caller seeking help for a baby weasel.
